Privacy Policy

Data Collection

If you visit Servio's web-site, your web-browser automatically discloses, and our web-server automatically logs, the following information: the date and time, the IP address from which you issued the request, the type of browser and operating system you are using, the URL of any page that referred you to the page, the URL you requested, and whether your request was successful. This data may or may not be sufficient to identify you.

Any additional data that you provide, e.g. in a web-form, may also be logged. This data may or may not be sufficient to identify you.

Any additional data that your web-browser automatically provides may also be logged. This will be the case, for example, if your browser has previously been requested to store data on your computer in 'cookies' and submits them each time you request a web-page within a particular domain (such as cloudcrowd.com). This data may or may not be sufficient to identify you.

If you disclose personal data to Servio, we will collect Your Data. Moreover, any data that becomes available to us through any of the means described in the preceding paragraphs may be able to be associated with that identifier, and hence become Your Data.

Data Disclosure

Disclosure refers to making Your Data available to any party other than Servio and You. The term disclosure may include many different conditions of data transfer, including selling, renting, trading, sharing and giving.

We may disclose Your Data:

  • In the course of business being conducted between You and Servio.
  • Where required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena.

Data Retention

Your Data may be retained in Servio's logs, records, backups, audit trails.

Handling of Inquiries, General Concerns and Complaints

If you have inquiries, general concerns, or complaints about these Terms, or about CloudCrowd Holdings, Inc.'s behavior in relation to these Terms, you undertake:

  • to communicate them:
    • to Servio only;
    • in sufficient detail;
    • through a channel made available by Servio. for that purpose;

Servio undertakes:

  • to provide one or more channels for communications to Servio. Notice under this agreement shall be sent to support@serv.io

You further undertake to not pursue Servio through any means, including regulatory agencies, the courts, or the media:

  • until and unless Servio, Inc. has had a minimum of 90 days to respond to the initial communication; and
  • while Servio and you are conducting a dialogue about the matter.

Definitions

Your Data means data that is capable of being associated with you, whether or not it includes an explicit identifier such as your name or customer number. In particular, it encompasses all data that CloudCrowd Holdings, Inc. is capable of correlating with you, using such means as server-logs and cookie-contents.

Your Data does not refer to data that can no longer be associated with you. This includes aggregated data that does not and cannot identify the individuals whose data are included in the aggregation.