Jobs

Servio raised a $5m venture round and is taking off like a rocketship. We are building a set of massively disruptive applications on top of next-generation crowdsourcing (we call it “Widesourcing”).

Only a very few people, as yet, understand the explosive potential of our Widesourcing platform. In part, that’s because those people who even know what crowdsourcing is tend to associate it with masses of low-value drudge tasks done at the behest of enterprise overseers.

There’s plenty of that kind of work, but that’s not where we’re going. Through our Servio-brand services (serv.io) we’re already delivering leading edge content engineering services, and disruptively competing in the content space. We're taking work that has NEVER been streamlined, such as the writing of press releases and the creation of databases, and turning them into highly-collaborative factory operations. We're developing a major SEO application. This is one of the most significant platform opportunities in technology today.

With a 125,000 strong workforce, more than 7.5 million tasks under its belt, and clients ranging from Fortune 50 companies like Target to new media companies including Healthline.com, Servio is poised to be one of the hottest companies. Want to work on platform that will be used by millions of consumers and businesses? Servio’s Widesourcing platform has recently been featured by CNET, BusinessWeek, The New York Times, NBC, ABC, in USA Today, and in TechCrunch. Widesourcing takes the possibilities of the original CrowdSourcing experiments and turns them into a real-time labor platform that will rival social networking in global impact.

Benefits include stock options, health benefits, and more. We're in the SOMA part of San Francisco.

Current Openings:

Director of Marketing
Marketing Manager
Back-End Engineer
Front-End Engineer
Software Q/A Engineer
Software Architect
Business Operations Intern
Account Executive/Sales Representative

Director of Marketing:

This role will define and own the enterprise market strategy for Servio’s enterprise content services. The position combines aspects of strategic market planning with hands-on execution.

Responsibilities:

Responsible for enterprise revenue growth for company’s core e-commerce content services: Content Creation, SEO, and Data Categorization
Develop and own lead generation program; drive sufficient leads to support sale team pipeline goals, create customer resources needed to nurture prospects through the pipeline at each buying stage, measure ROI and allocate resources accordingly
Develop and lead execution of PR and outreach strategies and objectives
Develop and own competitive market analysis and ensure that the company is well positioned in its markets
Lead creation of marketing collateral to support direct sales team, work in concert with sales team to ensure consistent messaging of product positioning and differentiators
Clearly define target customer segments and articulate the value proposition to each segment

Requirements:

10+ years experience in enterprise/solutions marketing with a proven track record of bringing enterprise products to market successfully
Deep expertise in marketing services to enterprise marketing professionals, with a deep understanding of these customers including their needs, workflow and purchasing process
Expertise with both Salesforce.com and a marketing automation platform such as Marketo or Eloqua is required
Strong blend of highly analytical thinking with creative, out-of-the box marketing instincts
Results focused, with the ability to measure the direct business impact of marketing activities and quickly adapt new strategies and tactics
Prior experience executing online lead generation programs to support high velocity sales growth
Able to clearly and concisely communicate a value proposition
Entrepreneurial spirit with the ability to make the most of your resources

Marketing Manager:

We're looking for a hands-on Marketing Manager. The ideal candidate will have significant experience driving tactical enterprise marketing programs in a dynamic technology company selling B2B services and solutions.

Responsibilities:

Manage and execute lead nurturing strategies for all inquiry and lead data in our Marketo system.
Manage day-to-day Digital Marketing/SEM/Social Media operations including website content development, reporting & analysis.
Execute marketing campaigns to increase company visibility and qualified lead flow.
Produce lead gen recap summaries including distribution bounce back, unsubscribe, click through, and download information. Identify and initiate new campaigns and new opportunities for existing campaigns based on analysis of past performance.
Stay abreast of best practices, industry standards, and legal requirements associated with lead generation, email and direct marketing.
Manage day-to-day event operations, including webinars, trade shows, and road shows.
Manage PR and speaking outreach programs, driving national media coverage, and relevant speaking opportunities for our executive team.

Qualifications:

5+ years of Marketing experience at an internet company selling enterprise services and solutions.
Proven success building and managing successful lead generation campaigns across multiple networks and channels for a conversion-focused B2B service or product.
Experience marketing services or solutions to enterprise e-commerce sites a plus.
Project management experience.
Excellent written and verbal communication skills.
Organized, detail-oriented, focused.
Entrepreneurial spirit with a desire to wear multiple hats in a dynamic start-up environment. Start up experience a plus.

Software Quality Assurance and Release Engineers:

We're looking for a great combination of quality assurance engineering and release management experience. Some of the characteristics we're looking for:

Deep understanding of software quality methodologies and tools
Creative, white-box test design and testing of complex, multi-faceted software systems
Demonstrated ability to participate in product definition and creation of test plans from those definitions
Good knowledge of *nix platforms, command line tools, shell scripting and test automation
Familiarity with, and ability to build simple software in, dynamic OO languages such as Python or Ruby
Have actually managed release and deployment process in a complex environment with Git, CI and release automation
Possess excellent time management and prioritization skills, be a self starter, inquisitive, intelligent and fearless
Tech skills we're looking for: Git, Hudson/Jenkins, Capistrano, Cucumber, Watir/Selenium

Software Development Engineers (Back-end):

We're looking for great engineers who like building deep. Some of the Back-End characteristics we're looking for:

Deep understanding of the "stack": from tcp connection down to SQL queries
Expert knowledge developing and debugging in and on *nix platforms
Love of programming and focus on customers and business objectives
Demonstrated track record of building great software
Infrastructure / operational mentality
Just the perfect mix of a computer scientist and an engineer
Can thrive in a fast-paced startup environment
Have actually solved real-world scale problem(s)
Tech skills we're looking for: ruby + rails + sinatra + datamapper, Apache + nginx, SQL (MySQL)

Software Architect:

We’re looking for a solid architect who wants to play a big role in the design and creation of a major new distributed labor system involving millions of people. You should have a track record that includes plenty of code and design. You should have previously demonstrated architecture-level capabilities at at least one other company.

Other things we’re looking for:

Deep understanding of the "stack": from tcp connection down to SQL queries
Expert knowledge developing and debugging in and on *nix platforms
Love of programming and focus on customers and business objectives
Demonstrated track record of building great software
Infrastructure / operational mentality
Just the perfect mix of a computer scientist and an engineer
Can thrive in a fast-paced startup environment
Have actually solved real-world scale problem(s)
Tech skills we're looking for: ruby + rails + sinatra + datamapper, Apache + nginx, SQL (MySQL)

Software Development Engineers (Front-end):

Our Front-end engineers are building the user experience of the world’s first Labor operating system. We’re solving an entirely new class of problems as we figure out how to break down complex tasks and link distributed individuals together. Some of the aspects we’re looking for:

Develops high-quality, concise XHTML & CSS
Writes self-documenting javascript
Strong understanding of JQuery and Rails.
Thinks asynchronously and knows cross-domain scripting inside and out
Has built and successfully deployed a cross-browser, cross-domain front-end IA
Understands the nuance of UI vs. UX, JavaScript vs. ECMAScript, HTML vs. XHTML
Excellent empathy for end users and their usability needs
Great design sense

Business Operations Intern:

This is a paid position, starting at $2,000 per month. You need to be hungry, energetic, and have an entrepreneurial spirit. You should be tech savvy because you’ll be responsible for completing many of the operational tasks that keep Serv.io’s platform running.

Our Internships typically last 90 days. At the end, you’ll be evaluated, if you wish, for a full-time position, which will come with stock options and benefits.

More On Your Skill-Set:

This position requires a self-starter who is extremely detail oriented, focused, and organized. Successful candidates will convince us they have the drive, motivation, and ability to help keep projects on track, and on time. You’ll not only be able to wear multiple hats, but thrive in an environment where that’s a requirement. You’ll have some experience helping to guide projects from start to finish in a technology environment.

The day to day experience will include a variety of tasks including:

Data gathering and data analysis
Process documentation, standard operating procedures development support
Responding to and preparing reports to support management
Support for revenue, cost and labor forecasting
Managing key databases that track customer data and profiles

Required:

Strong Data gathering and data analysis skills
Strong Customer service / support
Strong Excel/Powerpoint skills
Strong documentation / report writing capabilities

Desired:

Knowledge of databases/database structures
SalesForce experience

Please paste your response and resume into the form at our Contact Page on this site and select "Careers" from the Interest drop down before submitting.

Account Executive/Sales Representative:

Servio transforms production through its enterprise distributed labor management software. We lead the enterprise market in industrial strength content engineering with customers like Target, Walgreens, Healthline and many others. However, content engineering is only the beginning. Our crowd of over 120,000 worker are great at doing all kinds of work and we manage the quality, volume and pricing through our advanced technology. If you're passionate about innovation, come help revolutionize how companies get work done and how people work.

We are currently looking for high-energy, driven Account Executives with knowledge of technology and solid business-to-business sales and account management experience. Servio offers a fast-paced, innovative environment where you will be empowered to sell business solutions and be set up for success. Our goal is to build an organization of smart, ambitious Account Executives, committed to our mission and focused on winning, high earnings but able to balance this with a respectful, healthy environment . At Servio we value integrity, reliability, talent and effort.

Responsibilities

Developing and managing relationships within our target market segments employee based companies
Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications
Forecast sales activity and revenue achievement in Salesforce.com while creating satisfied and referenceable customers
Demonstrating our product via the Web

Requirements

7+ years of quota carrying software or technology sales and account management experience
Track record of over-achieving quota (top 10-20% of company) in past positions
Experience managing and closing complex sales-cycles
4-year University Degree required

Desired Skills

Strong and demonstrated written and verbal communications skills
Consistent W2 earnings of 200K+ in past 3 years while carrying a minimum 1MM quota. (Is strongly preferred)
Previous Sales Methodology training preferred
CRM experience preferred
Ability to work in a fast-paced, team environment
Strong customer references
Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel